The HVAC answering service that never misses a call.
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An HVAC answering service answers and responds to customer calls on behalf of a heating and cooling business — especially the calls you can't pick up because you're on a job. AutomateLocal replaces the traditional call centre with an AI receptionist designed to text back every missed call within 5 seconds, qualify the emergency, and books the service call directly into your calendar — 24 hours a day.
How an AI HVAC answering service works
- A homeowner calls about a no-heat or no-cool emergency. You're on a job and can't pick up.
- The AI is designed to reply by text within 5 seconds, using your business name, and ask what's wrong.
- It qualifies the urgency, books the service call in your calendar, and texts you the details.
Frequently asked questions
How is an AI HVAC answering service different from a call centre?
A call centre uses human operators who put callers on hold and charge per minute. AutomateLocal uses an AI receptionist that responds within seconds, books directly into your calendar, and costs a flat monthly fee.
Does it handle after-hours and emergency HVAC calls?
Yes — it answers 24 hours a day, including nights, weekends, and holidays.
How much does an HVAC answering service cost?
Plans start at $397/month (Essential) and $597/month (Growth). The $297 setup fee is currently waived for Controlled Alpha Pilot members (3–5 select GTA businesses). Essential includes 1,000 automated outbound SMS/month; Growth includes unlimited automated outbound SMS. Database Reactivation campaigns are $150 CAD per campaign.